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ALERT: Phone scam involving Ontario Electricity Support Program

January 27, 2016 - The Ontario Energy Board has received reports that individuals claiming to be affiliated with the Ontario Electricity Support Program have been calling to request access into consumers’ homes. This is a scam.

January 28, 2016  By  Anthony Capkun

In two incidents last week, residents were contacted about the OESP, and notified that a home inspection was a condition of the program.

The OESP application and approval process does not require a home visit, says the OEB, which regulates the electricity and natural gas sectors in Ontario. Its staff do not conduct a home audit, check furnaces or install equipment for this or any other program.

OEB says it is “taking these reports very seriously and is investigating further”.

If you have any questions or concerns about any sales calls or door-to-door experiences, contact the OEB.

Consumers interested in the OESP can apply online at or call 855-831-8151. Eligibility for participating in the OESP is based on only two factors: the number of people that live in your home, and your combined household income.

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